


Hello, how can we help you?
How will I know if I’m approved?
You can apply for Total Card Visa with our online application. Usually, there is a decision within minutes. Sometimes, we’ll need some more information from you. Don’t worry – we’ll send you an email or a pending application letter with directions on how to move forward.
How do Total Visa Rewards work?
You can earn rewards by making payments to your Total Visa Credit Card or by shopping at participating merchants. Rewards are tracked as points:
Payments: Earn 1 point for every $1 paid to your account, equivalent to 1% cash back in Total Select Rewards^^
Shop at participating merchants: Earn cash back when you shop at select merchants. Cash back rates will vary by retailer and are subject to change. You can view participating merchants and cash back amounts in your online account at Myccpay.com or the Total Card Mobile App.^^
^^See TotalCard Visa Rewards Program Terms & Conditions for details.
When does my card get here?
Once an application is approved, we print your card almost immediately. We send your card within 3-7 business days. Because of mail delays, please allow 14 days for your card to arrive.
How do I start using my Total Card Visa?
In order to use your Total Card, you first have to pay your Program Fee. To activate your card once you receive it in the mail, visit TotalCardVisa.com or call us at 1-877-526-5799 to activate your card. Then, download the Total Card Mobile App on Apple or Android. It’s the easiest way to manage your account and make payments.
How do I make payments?
The easiest way to make payments is the Total Card Mobile App for Apple or Android. You can make online payments at Myccpay.com. For other ways to pay, please call customer service at (877) 480-6988.
Where can I use my card?
Total Card is a real Visa credit card, so it’s accepted at millions of stores in the U.S. & online.
Can I add an authorized user to my account?
Yes. You can add an authorized user during the application process or, after you open your account, you can add an authorized user through the mobile app or by contacting Customer Service at (877) 480-6988.
Do I need a checking account to get a Total Card?
Yes.
How do I contact customer service?
How do I pay my Program Fee?
Pay your Program Fee here. If you have questions about the application or the program fee, please call (877) 526-5799.
How can I manage my account?
The easiest way to manage your account is in the mobile app (Apple or Android). You can also use Myccpay.com or call customer service at (877) 480-6988.
Can I increase my credit limit?
What fees does this card have?
Total Visa has a one-time Program Fee, an Annual Fee and a Monthly Servicing Fee. Please see the Terms and Conditions associated with your offer for more details.